
REFUND AND RETURNS POLICY OF LAWNZORIGUARD
At LAWNZORIGUARD, we want you to be fully satisfied with your purchase. If you are not completely happy, we offer a straightforward refund and return policy.
Returns and Exchanges
You can return most products within 30 days from the date of delivery. To be eligible for a return:
- The product must be unused, in its original condition, and in its original packaging.
- Proof of purchase (receipt or order number) is required.
How to Return an Item
To initiate a return, please contact our customer service team at info@lawnzoriguard.com. We will provide you with a return authorization number and detailed instructions on how to return your product.
Refunds
Refunds will be issued to the original payment method used at the time of purchase. After we receive the returned item, please allow 7-10 business days for the processing of your refund.
Non-returnable Items
Some items are non-returnable, including:
- Customized or personalized products.
- Products that have been damaged or altered by the customer.
Shipping Costs
Shipping fees for returns are the responsibility of the customer unless the item is defective or the return is due to an error on our part. Original shipping costs are non-refundable.
Defective or Damaged Products
If you receive a damaged or defective product, please contact us immediately. We will provide a full refund or exchange, and we will cover the return shipping costs.
LAST REVISED: DECEMBER 5, 2024